Privacy policy

What we keep

• Your details: your name, email address and, for clients, the company or couple you're with.
• Your event: dates, venue, the plan for the day, designs, tasks, budget lines we share with you, and your payment schedule.
• What you send us: your messages and your approvals or requested changes.
• Sign-in records: when you last signed in. We use one small cookie to keep you signed in. No advertising or tracking cookies.

We don't keep card or bank details in this app, and we never ask for Social Security or tax ID numbers here.

Why we keep it

To plan and run your event, keep you up to date, and ask for your approval on things. We email you about your event. You can turn those updates off in Settings. Sign-in emails always go out, because that's how you sign in. We don't sell your information, and we don't use it for advertising.

Who can see it

• Our team, so we can plan your event.
• You, and the people we invite from your side, who only ever see your own events, and only what we choose to share.
• The companies that run the app for us: Supabase (stores the information and files), Vercel (runs the website) and Resend (sends the emails). They store and process it on our behalf and aren't allowed to use it for anything else.

How we protect it

We follow New York's data security law (the SHIELD Act). In practice:

• Everything travels over encrypted connections, and is stored encrypted by our providers.
• The database itself checks who is asking. A client can only ever see their own event, even if they tried something technical.
• Sign-in uses one-time codes sent to your email, so there are no passwords to steal.
• Our own accounts use two-step login, and only the people who need it have access.
• If your personal information were ever exposed, we would tell you as the law requires.

How long we keep it

For as long as we're working on your event, and afterwards only as long as we need it for our business, legal and accounting records. Then we delete it.

Your choices

• See and download your information any time: sign in, open Settings, and choose Download my information.
• Correct your name in Settings, or ask us to fix anything else.
• Turn off update emails in Settings.
• Delete your information: email hello@hannahlouiseevents.com and we'll delete it, apart from anything we must keep by law, and confirm when it's done.

Changes and questions

If we change this policy we'll update the date at the top. Questions? Email hello@hannahlouiseevents.com.